Privacy Policy

Last Updated: January 4th, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Introduction

This Privacy Policy (“Privacy Policy”) applies to the use of the website and products provided by Falinas ApS (hereinafter also referred as “we” or “us”). Our registered office is at Vesterå 15, 9000, Aalborg, Denmark, registered no.: 41331380.

Falinas ApS protects your personal information, being aware of the requirement for appropriate protection and proper processing of any personal information obtained from you.

This Privacy Policy applies and has effect in respect of all services and other products, and software, made available by us, as well as any other online features relating to the website and its content (the “Service(s)”).

We are committed to protecting and respecting your privacy. The Privacy Policy explains the basis on which personal information we collect from you will be processed by us or on our behalf. Where we decide on the purpose or means for which the personal data you provide through these Services is processed, we are the "data controller". Where you decide the purpose or means for which personal data you supply through these Services is processed, you are the “controller”. We will comply with proper and applicable data protection laws, including the General Data Protection Regulation 2016/679.

Any navigation of falinas.com website or signing up for falinas.com news services is subject to the terms and conditions of this present policy. Any navigation of the website is further subject to falinas.com cookie policy. If you cannot accept the following privacy policy, please do not use falinas.com website and/or news services.

We encourage you to read this Privacy Policy carefully as it contains important information about the following:

The Services may contain links to services owned and operated by third-parties. We may also use third-party software or products to provide you with the relevant Service. If we do so and provide third-parties with any personal data you can be sure the transfer is legal and secured. These third-party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third-party services and your use of these is at your own risk.

We may make changes to this Privacy Policy in the future. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of such changes.

If you have any questions or comments about this Privacy Policy, please contact us at [email protected]

2. Information we may collect about you

Falinas ApS processing of your personal information is in line with the requirements prevailing at any time, including the safety requirements resulting from the data protection legislation and the related orders. Falinas ApS reviews regularly the registered personal information, erasing information that is no longer relevant. The same applies to personal information, which a user wishes to delete, and which Falinas ApS has no longer any basis for processing.

When using our website or signing up for our news services, you are required to submit certain personal information. This is necessary in order for you to use the full functionality of the website and for us to be able to send you relevant marketing newsletters etc. Consequently, Falinas ApS collects and registers the personal information provided by you on Falinas ApS website in connection with your use of the website and when signing up for our news services.

3. What information is collected?

We collect and process the following information which may include your personal data in order for us to be able to supply our news services to you:

Your name, last name, email address, phone number, contact data, device’s ID, your user preferences as well as all the data (including personal data) you supply to us and information provided by you when using the Service or website.

Falinas ApS also processes the following personal information about you Whenever you visit our website, the following information about you will be collected:

  1. Any pages visited by you with an indication of the date and time of your visit – your “electronic track”;
  2. Any browser used by you;
  3. Any IP address used by you;
  4. Any user name;

The above information is obtained by means of cookies, so the reference is made to the cookie policy concerned, containing a detailed description of the terms and conditions for obtaining, storing, disclosing, and erasing the above information. Our cookie policy is always fully accessible on Falinas ApS’s website, and further, you will be asked to accept our cookie policy, when connecting to our website.

4. Purpose of collection and storing period

We store and process your personal data when you have voluntarily supplied us with it such as by filling in a contact form or signing up for the Service. Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given prior consent.

Falinas ApS collects your contact details when you sign up for our news services for the purpose of completing your registration and delivering relevant newsletters, marketing by means of emails and text messages to you, and further, we collect them for the purpose of creating your membership with Falinas ApS.

The personal information is processed for the purpose of delivery to you of the products ordered and sending electronic mail to you, including newsletters and any other relevant marketing concerning products, campaigns, press releases, invitations for events/seminars/fairs, and competitions.

Falinas ApS stores your personal information only for as long as this is necessary to comply with the above purposes. This means that we store the above personal information, for as long as you are still registered with falinas.com news services and/or have a membership with Falinas ApS’s.

5. Use of data processors

The above personal information may be entrusted to the data processors attached to Falinas ApS’s. The data processors handle your personal information upon instruction from Falinas ApS’s and thus only for specific purposes disclosed in this policy. Further, the data processors are subject to the same obligation for protecting personal information as that applies to Falinas ApS’s.

We only store and process your personal data when you have voluntarily supplied us with it such as by filling in a contact form or signing up for the Service.

Since we use LiveChat, Inc.’s Services you may be interested in reviewing their privacy policy available under the following links:

6. Disclosure of your personal information

Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given your prior consent.

Personal Data can be disclosed to entities into which our company is merged, or to which our assets, site or operations have been transferred. Mentioned entities will be able to use your Personal Information under the terms of this Privacy Policy. We will notify you if any of these events occur by updating this Privacy Policy and, if practically possible, via other means.

Personal Data and other information provided by the Customer shall not be disclosed to third-parties unless the obligation to disclose the information to third-parties results from the currently effective provisions of law. We may disclose your information to the extent that we are required to do so by law (which may include government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or if it is necessary for the Falinas ApS's security and the protection of its rights, including the protection against the claims submitted by the third-parties. The provided Customer’s information (including Personal Data) may be utilized in the event of a breach of Terms and conditions for the use of Services, misuse of funds, and the necessity to take action against all Customer’s unlawful actions.

Falinas ApS reserves the right to use the provided Personal Data for marketing purposes and other purposes connected with presenting an up-to-date offer of Services and instructions or tips related to Services in direct contact with the Customer. You may opt-out from such emails at any time by following the unsubscribe instructions located at the bottom of each communication or by emailing us at [email protected]

We keep your information confidential but may disclose it to our personnel, suppliers, or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it.

Your personal information will not be disclosed to any third-party, except in the cases mentioned above, or if so required under current statutes, or if determined by court order.

7. Safety concerning your personal information

Falinas ApS’s shall observe confidentiality in respect of all personal information, and we have taken a number of technical, and organizational safety measures for the purpose of protecting personal information against accidental loss or illegal destruction, forfeiture, or deterioration and preventing it from being brought to the knowledge of any unauthorized persons or from being misused or otherwise processed contrary to the General Data Protection Regulation 2016/679.

All our electronic data are subject to daily back-ups, and we have protected ourselves, among other things, by installing antivirus software and firewalls.

8. Data transmission

Your data is transmitted safely by using encryption. We secure our website and other systems with technical and organizational measures against the loss, destruction, access, change, or dissemination of your data by unauthorized persons.

9. Your Information and Rights

You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.

You can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information; if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time; withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent; you have the right to complain to a data protection authority about our collection and use of your personal information.

We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

10. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Cookies may be opt-out by you and in case you do not accept cookies, this may lead to a limitation of functionality.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS."

11. Log files

During every access to our website, user data is transmitted by the respective Internet browser and stored in protocol files, the so-called server log files. The datasets stored here may contain such data as date and time of access, name of the website, IP address, referrer URL (original URL from which you arrived at the website), the amount of data transmitted, and product and version information of the browser used.

12. Geo-location data

In case geo-location is opt-in by you, please be aware we may have access to your geo-location data as we collect and process the IP addresses of all devices using our Services. Collecting and processing your geo-location data refers to mobile devices as well as computers.

13. Children's personal data

We do not collect personal information from anyone under the age of 18. If you notice we collect and process the personal data of anyone under this age, please contact us immediately. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through websites or Services.

14. Changes to this privacy policy

This Privacy Policy may be updated from time to time. We encourage you to review this website for the latest information on our privacy practices. If there are any material changes to this Privacy Policy, you will be notified by posting a notice on the website prior to the change becoming effective or through an email notification. If you do not accept any changes made to this Privacy Policy, please stop using our website and Services.

15. Contact us

If you have any questions about this Privacy Policy, please contact us at [email protected]